Frequently Asked Questions
Everything you need to know about shopping with THESE DAYS.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental US. Express options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply visit our Returns Portal to start your request.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also view your order status by logging into your THESE DAYS account.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How do I contact customer support?
Our team is here to help! You can reach us via email at [email protected] or through our live chat available Monday through Friday, 9 AM to 5 PM EST.